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You must also add the TDR exclusions to your AV software to avoid potential conflicts. For information about predefined AV exclusion sets, see Configure TDR Exclusions.

TDR updates these exclusion sets as needed. Predefined exclusion sets include all recommended exclusions for the AV tool. This AV tool has a predefined exclusion set available. TDR has predefined AV exclusion sets for the most common third-party AV tools. To add the exclusions to TDR, you can either use Predefined Exclusion Sets or add the exclusions manually. Before you deploy a Host Sensor on computers that have Avast Pro Antivirus (Windows) or Avast Security (Mac) installed, add exclusions for the Avast Pro Antivirus (Windows) or Avast Security (Mac) file paths as TDR Exclusions in your TDR account. In your TDR account, add exclusions to identify paths for files and processes that you do not want Host Sensors to monitor. The Mac test environment for this deployment included:

Windows 7, 8.1, 10 Enterprise 64-bit Operating System.

The Windows test environment for this deployment included: The TDR and Fireware versions tested for this deployment included:

An active Threat Detection and Response subscription, with Host Sensor licenses.

To complete this deployment, you must have:

If the TDR Host Sensor and Avast Antivirus software detect and respond to a threat at the same time, you might see high utilization of system resources, such as the CPU, memory, and disk I/O. Avast then marks the TDR Host Sensor as safe so you do not have to manually add an exclusion for the Host Sensor later. To add an exception for the Host Sensor and continue, click More Options and select Create Exception. The alert identifies the TDR Host Sensor as a threat. If you installed Avast Pro Antivirus before you installed the TDR Host Sensor, when you install the TDR Host Sensor a pop-up alert appears in Avast.

Exclusions in Avast Security for the TDR Host Sensor - For Mac:.

32-bit Windows - C:\Program Files\WatchGuard\Threat Detection and Response\.

64-bit Windows - C:\Program Files (x86)\WatchGuard\Threat Detection and Response\.

Exclusions in Avast Pro Antivirus for the TDR Host Sensor - For Windows:.

Exclusions in TDR for Avast Security- For Mac:.

C:\Users\\AppData\Roaming\AVAST Software\Avast\.

C:\Users\\AppData\Local\AVAST Software\.

Exclusions in TDR for Avast Pro Antivirus - For Windows:.

To avoid conflicts between the TDR Host Sensor and Avast Pro Antivirus (Windows) and Avast Security (Mac), add these exclusions: